Privacy Policy

Privacy Policy

This Privacy Policy explains how Luvessiq handles your information when you visit our website or purchase our handbags. We are committed to being open about our data practices and ensuring that your journey with us is secure and transparent.

By interacting with our platform, you agree to the practices described here. We align our operations with the Personal Data Protection Act (PDPA) of Singapore to ensure your rights are respected.

Information We Gather

When you browse our collection or complete a purchase, we collect specific details to make your experience smooth. This includes:

• Identity Details: Your name and contact information.
• Delivery Data: Your physical address for shipping your handbags.
• Digital Markers: Procedural data like your IP address, browser type, and how you navigate our site.
• Transaction Records: Details regarding the items you bought, though we do not store full credit card numbers on our own servers.

How Your Data Is Used

We believe in using your information only for clear, practical reasons. Luvessiq utilizes your data to:

• Process and ship your orders to your doorstep in Singapore.
• Communicate with you regarding your purchase or any questions you send to contact@luvessiq.com .
• Improve our website layout and product selection based on what our visitors enjoy.
• Keep our platform safe from fraudulent activity.
• Show you relevant advertisements through platforms like Google, ensuring you see products that actually interest you.

Advertising and Google Integration

To reach handbag enthusiasts in Singapore, we use Google Ads. This means:

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website.
• Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to Luvessiq and other sites on the Internet.
• You can opt out of personalized advertising by visiting Google's Ad Settings.

Sharing with Partners

We never sell your personal details. However, to get your handbags to you, we share necessary data with trusted partners, such as:

• Logistics Providers: So, they know where to deliver your package.
• Payment Processors: To securely handle your transaction.
• Service Providers: Who help us maintain our website and run our digital operations.

Data Protection and the PDPA

In line with Singapore’s PDPA requirements, we have appointed a Data Protection Officer. We take reasonable steps to safeguard your information from unauthorized access or disclosure. We keep your data only as long as necessary to fulfill the purposes mentioned above or to meet legal requirements.

Your Rights and Choices

You have a say in how your information is handled. Under the PDPA , you can:

• Request access to the personal data we hold about you.
• Ask us to correct any inaccuracies in your information.
• Withdraw your consent for us to use your data for marketing.

If you wish to exercise these rights, please reach out to us at contact@luvessiq.com .

International Transfers

Since we use global cloud services and advertising tools, your data may occasionally be processed outside of Singapore. When this happens, we ensure that the recipients provide a standard of protection that is at least comparable to the PDPA.

Contacting Luvessiq

If you have questions about this policy or how we handle your information, please send an email to contact@luvessiq.com . We are happy to clarify our practices and ensure you feel confident while shopping for your next favorite handbag.